FAQ

Frequently Asked Questions

  • How do I register my child for a program?

    Registration is completed online through our website. Simply select the desired program, complete the required information, and submit payment to secure your spot.

  • Does my child need experience?

    No, we welcome players of all levels of experience and they will learn the game from experienced coaches and staff.

  • How often do you practice?

    At the beginning of the season practices are four days a week from Monday to Thursday from 6-8pm, then drop to three days a week (Tuesday to Thursday) when games start. Practices are held at West Park High School.

  • What is included in the registration fee?

    Registration fees typically cover league administration, scheduling, officials (if applicable), and facility usage. A spirit pack is included with registration. 

  • What is your refund or cancellation policy?

    Refund policies vary by program and are outlined during registration. In general, refunds are available prior to the first practice minus any administrative or processing fees. If there are extenuating circumstances after the first practice, a refund request will require board approval

  • How can I contact the organization with questions?

    You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.

  • What equipment is required?

    Required equipment varies by sport and program. Any mandatory items will be listed on the program page or shared by coaches prior to the first practice.

  • Are volunteers or coaches needed?

    Our program relies on volunteer coaches and helpers. If you’re interested in volunteering, you can indicate your interest during registration or contact us directly.

  • How will I receive updates and announcements?

    All updates are sent via email and posted on the website. Please ensure your contact information is accurate so you don’t miss important communications.

  • Are games played on holidays?

    Holiday schedules vary by program. Any planned games or breaks will be communicated in advance.

  • How are coaches trained or screened?

    Coaches may be required to complete background checks and training based on organization policies and sport requirements.

  • What is the organization's code of conduct?

    All participants, parents, and spectators are expected to follow our code of conduct to ensure a safe and positive environment for everyone.